Privacy policy
COOKIES AND PRIVACY POLICY
When you visit our website, information about you is collected and used to customize and improve our content and to increase the relevance of the ads displayed on the site. If you do not want information to be collected, you should delete your cookies (see instructions) and refrain from further use of the website. Below, we have detailed what information is collected, its purpose, and which third parties have access to it.
COOKIES
The website uses “cookies,” which are text files stored on your computer, mobile device, or similar, for the purpose of recognizing it, remembering settings, performing statistics, and targeting advertisements. Cookies cannot contain harmful code such as viruses.
It is possible to delete or block cookies. See instructions: delete or block cookies.
If you delete or block cookies, ads may become less relevant to you and appear more frequently. You may also experience that the website does not function optimally and that some content may be inaccessible.
The website contains cookies from third parties, which may include:
PERSONAL DATA
GENERAL
Personal data is any information that can, to some extent, be attributed to you. When you use our website, we collect and process various types of such information. This occurs, for example, when you access content, sign up for our newsletter, participate in competitions or surveys, register as a user or subscriber, use other services, or make purchases via the website.
We typically collect and process the following types of information: a unique ID and technical information about your computer, tablet, or mobile phone, your IP address, geographic location, and the pages you click on (interests). To the extent you give explicit consent and provide information yourself, we also process: name, phone number, email, address, and payment information. This typically occurs in connection with purchases.
SECURITY
We have implemented technical and organizational measures to prevent your information from being accidentally or unlawfully deleted, published, lost, degraded, accessed by unauthorized parties, misused, or otherwise processed in violation of the law.
At Cocohagen, we take confidentiality very seriously, and we have internal procedures to ensure that we protect our customers’ privacy. When you make a purchase at Cocohagen, you accept that we may use your personal data in connection with your order. This means that all employees at Cocohagen have access to your name, phone number, and email address. This is used, for example, if we need to look up your order or if you have questions about your order. In addition, your information appears on your invoice, which is used in our warehouse to pick the items.
If you have provided your email address or phone number, you accept that you may be contacted via newsletter or SMS. You can always contact us at cocohagen@cocohagen.dk to have your data deleted.
By using our website, you accept our privacy policy and the use of cookies.
PURPOSE
The information is used to identify you as a user and show you the ads most likely to be relevant to you, to record your purchases and payments, and to deliver the services you requested, such as sending a newsletter. Additionally, we use the information to optimize our services and content.
STORAGE PERIOD
Information is stored for the period permitted under the law and is deleted when no longer necessary. The period depends on the nature of the information and the reason for storage. Therefore, it is not possible to provide a general timeframe for when information will be deleted.
DISCLOSURE OF INFORMATION
Data about your use of the website, which ads you receive and possibly click on, geographic location, gender, age group, etc., is shared with third parties to the extent this information is known. You can see which third parties are involved in the “Cookies” section above. The information is used for targeted advertising.
We also use several third parties for storing and processing data. They only process information on our behalf and may not use it for their own purposes. For example, GLS is one of the third parties we use in connection with your order. This allows you to track your order when it leaves Cocohagen.
Disclosure of personal information such as name and email will only occur if you give consent. We only use data processors in the EU or in countries that provide sufficient protection for your information.
ACCESS AND COMPLAINTS
You have the right to know what personal data we process about you. You may also object at any time to the use of your information. You can also withdraw your consent for your information to be processed. If the information we process about you is incorrect, you have the right to have it corrected or deleted. Inquiries can be sent to: cocohagen@cocohagen.dk. If you wish to complain about our processing of your personal data, you can also contact the Danish Data Protection Agency (Datatilsynet).
PUBLISHER
The website is owned and published by:
COCOHAGEN
CVR 37242365
Gammel Strandvej 71
3050 Humlebæk
Email: cocohagen@cocohagen.dk